PRIVACY POLICY

 This Privacy Policy describes how Animpet Ecomm Private Limited and its affiliates (“Animkart.com, we, our, us”) collect, use, share or otherwise process your personal information through its website www.animkart.com, and m-site (hereinafter referred to as the “Platform”).

This document is an electronic record in terms of the Information Technology Act, 2000 and rules there under as applicable and the provisions about electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures to make the terms of this policy binding.

At Animkart.com, data protection is a matter of trust, and your privacy is very important to us. We use your personal information only in the manner set out in this Privacy Policy. Please read this privacy policy to learn more about our information-gathering and dissemination practices.

By availing our services, you acknowledge your acceptance of the terms of this Privacy Policy, consent to our use and disclosure of your personal information by this Privacy Policy, and that any personal information provided by you through us is provided under a lawful contract. This Privacy Policy is incorporated into and subject to the terms of the User Agreement and/or all other policies and agreements published on the website.

Please read the following policy to understand how your personal information will be treated as you make full use of our Site.

Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.

INFORMATION WE COLLECT:

You provide us with information about yourself – your name, address, e–mail, phone number, date of birth, etc, in case of registration using social networking websites we collect your profile picture and social network ID. when you interact with us to avail our services. If you correspond with us by e-mail, we may retain the content of your e-mail messages, your e-mail address, and our responses. Additionally, we store information about users’ contacts when users manually enter contact e-mail addresses or transfer contact information from other online social networks. We also collect general information about your use of our services.

INFORMATION WE COLLECT AUTOMATICALLY WHEN YOU USE OUR SERVICES:

 When you access or use our Services, we automatically collect information about you, including:

• Device Information: We may collect information about the device you use to access our Services, including the hardware model, operating system and version, unique device identifier, phone number, IMEI, and mobile network information.
• Collection of Data through Cookies and Tracking Technologies: We employ diverse technologies for data collection, which may involve sending cookies to your device. A “cookie” is a small data file transferred to your computer’s hard drive, enabling a website to recognize you individually, gather information about your preferences, and tailor its operations to suit your needs, preferences, and dislikes. Generally, cookies are secure, as they only identify your computer to personalize your web experience. Accepting a cookie does not grant us access to your computer or any Personally Identifiable Information, except the details you choose to share. Other servers cannot read them, and they cannot be used to transmit viruses. While most browsers automatically accept cookies, you can typically adjust settings (Microsoft Internet Explorer, Firefox, or Google Chrome) to receive notifications about cookie placement requests, decline specific cookies, or reject cookies entirely. Disabling cookies completely may limit access to certain website features, and some pages may not display correctly. To support personalized website features, such as country and language preferences, we must send a cookie to your device’s hard drive and/or utilize cookie-based authentication to recognize you as a registered website user. Importantly, we do not use “surveillance” cookies that track your activity elsewhere on the web. Additionally, we may employ web beacons (also known as “tracking pixels”) for information collection purposes. We also may make use of third-party tracking pixels used by advertising or analytical partners. Some such partners include, but are not limited to:
• Google Analytics: Used to track statistical information such as page visits and traffic source information allowing us to improve the performance and quality of the Site.
• Google Advertising: Used to track conversions from advertisements on the Google Search and Google Display network. Third-party pixels and content may make use of cookies. We do not have access or control over these third-party cookies and this Policy does not cover the use of third-party cookies.

INFORMATION SHARED DURING TRANSACTION:

• You agree that you will enter transactions with third parties through our website and agree to share information for easy completion of the transaction. You hereby expressly agree that we shall not be involved or held liable for any breach of the privacy or security of that data. The said breach, if any, shall be a matter of dispute between you and the third party and we shall not be held liable or be issued a notice for the same. 
• We strongly recommend that you should be careful and vigilant while disclosing your personally identifiable details with your transaction partner. Please do not disclose your bank and account details to anyone through our website or to any individual whom you have met through our website. 

HOW WE USE YOUR INFORMATION:

• We use the information we collect to fulfill your requests for services, improve our services, contact you, conduct research, and provide our other users with your information to ascertain compatibility.
• By providing us your e-mail address, you consent to us using the e-mail address to send you, our website and services-related notices, including any notices required by law, instead of communication by postal mail. You also agree that we may send notifications of activity on our website to the e-mail address, by any applicable privacy settings. We may use your e-mail address to send newsletters, changes to our features, new services, events, or other information. If you do not want to receive optional e-mail messages, you may modify your settings to opt-out.
• Our settings may also allow you to adjust your communications preferences. If you do not wish to receive promotional email messages from us, you may opt-out by following the unsubscribe instructions in those emails. If you opt-out, you will still receive non-promotional emails from us about enquiring any additional information that we may require.
• Following the termination or deactivation of your services, we may (but are under no obligation to) retain your information for archival purposes. We will not publicly disclose any of your personally identifiable information other than as described in this Privacy Policy.

HOW WE SHARE YOUR INFORMATION:

• As a matter of policy, we do not sell or rent information about you and we do not disclose information about you in a manner inconsistent with this Privacy Policy except as required by law or government regulation. We cooperate with law enforcement inquiries, as well as other third parties, to enforce laws such as those regarding, fraud and other personal rights.
• We may share your data with our services providers who process your personal information to provide services to us or on our behalf.  We have contracts with our service providers that prohibit them from sharing the information about you that they collect or that we provide to them with anyone else or using it for other purposes.
• You may decline to submit personal information through the Services, in which case we may not be able to provide certain services to you. If you do not agree with our Privacy Policy or Terms of Service, please discontinue use of our Service; your continued usage of the Service will signify your assent to and acceptance of our Privacy Policy and Terms of Use.
• We can (and you authorize us to) disclose any information about you to law enforcement, other government officials, any lawsuit or any other third party that we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringement, or other activity that is illegal or may expose us, or you, to liability.

ENSURING INFORMATION IS ACCURATE AND COMPLETE 

• We take reasonable precautions to ensure that the Personal Information We Collect, Use, and Disclose is complete and relevant. However, the accuracy of that information depends largely on the information you provide. That’s why we recommend that you:
• Let us know if there are any errors in your Personal Information; and
• Keep us up to date with changes to your Personal Information such as your name or address.

HOW WE PROTECT YOUR INFORMATION:

• We are very concerned about safeguarding the confidentiality of your personally identifiable information. We employ administrative, physical, and electronic measures designed to protect your information from unauthorized access.
• By using this website or the Services or providing Personal Information to us, you agree that we can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of this website or Services.
• We employ commercially reasonable physical, managerial, and technical measures to safeguard the integrity and security of your Personal Information. Your sensitive data, such as credit card details, undergo encryption during transmission to us. Our staff is trained and obligated to protect your information. Nonetheless, we cannot guarantee the security of any data you transmit to us, and you do so at your own risk. It is never advisable to use unsecured Wi-Fi or other unprotected networks to send messages via the Service. Upon receipt of your information transmission, we diligently endeavor to secure our systems. However, please be aware that this does not guarantee immunity from potential breaches, including access, disclosure, alteration, or destruction of information despite our physical, technical, or managerial safeguards. In the event of a security breach, we will strive to electronically notify you so that you can take necessary precautions.
• Despite any conflicting provisions in this Policy, we reserve the right to retain or disclose your information if we reasonably believe it is necessary to comply with a law, regulation, or legal request; to safeguard the safety of any individual; to address fraud, security, or technical concerns; or to protect our rights or property. However, nothing in this Policy is designed to restrict any legal defenses or objections you may have to a third party’s, including a government’s, request for the disclosure of your information.
• Nonetheless, it’s important to note that no data transmission over the Internet or storage system can be completely secure. We strongly advise against sending credit card information or other sensitive details via email. If you suspect any insecurity in your interaction with us, such as potential compromise of your account security, please promptly notify us of the issue by utilizing the “Contact Us” section provided on our website. 

CHOICES ABOUT YOUR INFORMATION:

• You have several choices regarding the use of information on our Services:
• Email Communications: Periodically, we may send you complimentary newsletters and emails aimed at promoting the use of our website or services. If you receive newsletters or promotional emails from us, you can choose to stop receiving them by opting out. You can do this by following the unsubscribe instructions provided in the email or by directly contacting us. However, please note that even if you opt out of promotional emails, you may still receive service-related communications from us, such as updates to our Terms of Use or Privacy Policy.
• Changing or Deleting Your Personal Information: You have the option to update any of your personal information in your account by emailing us at SUPPORT or by visiting our website and following the provided instructions. If you wish to have your personal information deleted, you can request this from us, and we will make commercially reasonable efforts to comply. However, please be aware that certain legal obligations may require us to retain some information for a specific period, and we will only delete it once those requirements are met. Any information we delete will be removed from our active database but may still exist in our archives for reasons such as fraud prevention. 

Additionally, if you prefer not to submit personally identifiable information through the website, you can provide it to us via email or post. You can review and correct the information we have on file about you by contacting us directly at help, and we will make the necessary adjustments. 

CHILDREN’S PRIVACY:

Our services are exclusively offered to individuals who are legally capable of entering into a binding contract under the Indian Contract Act of 1872. Safeguarding the privacy of young children is of paramount importance to us. Therefore, we do not knowingly gather or request personal information from individuals under the age of 18, nor do we knowingly permit such individuals to register. If you are under 18, we kindly request that you refrain from attempting to register for our service or disclosing any personal information to us, including your name, address, phone number, or email address. Individuals under the age of 18 are not permitted to provide any personal information to access our service. Should we become aware of the collection of personal information from a child under 18, we will promptly delete such information. If you suspect that we may have information pertaining to a child under 18, please contact us via our privacy help page. 

MERGER AND ACQUISITIONS:

In case of a merger or acquisition, we reserve the right to transfer all the information stored with us to the new entity or company thus formed. Any change in the website’s policies and standing will be notified to you through email.

ADVERTISING:

Advertisers and advertising networks place ads (including sponsored links in search results) on our website. These companies, as well as data analytics companies that service them, may use cookies, pixel tags, mobile device IDs, and other similar technologies to collect data about you when you visit our website.  They use the data to enable them to track your activity across various sites where they display ads and record your activities, so they can show ads that they consider relevant to you.  You may opt out of receiving targeted online advertising from advertising networks that are delivered on our website.

NOTIFICATION PROCEDURES:

It is our policy to provide notifications to you via e-mail notice, written or hard copy notice, or through conspicuous posting of such notice on the website, as determined by us at our sole discretion. We reserve the right to determine the form and means of providing notifications if you may opt out of certain means of notification as described in this Privacy Policy.

SURVEYS:

We also use surveys to collect information about our users. From time to time, we request users’ input to evaluate potential attributes and services. The decision to answer a survey is completely yours. We use information gathered from surveys to improve our offerings.

OPT OUT OF INFORMATION SHARING:

• We acknowledge and respect that not all users may consent to the sharing of their information with third parties. If you prefer that we do not share your information, kindly reach out to us through the Contact Us page. We will promptly remove your name from any lists shared with third parties, upon your request or by clicking the unsubscribe link. When contacting us, please provide clear details of your request, including your name, mailing address, email address, and phone number.
• Nevertheless, there are circumstances under which we may still be obligated to share your personal information:
• If we are compelled to comply with court orders or legal processes, or if it is necessary to establish or defend our legal rights against legal claims.
• If we deem it necessary to share information in order to investigate, prevent, or take action against illegal activities, suspected fraud, potential threats to anyone’s physical safety, violations of our Terms of Use, or as mandated by law.
• If we believe it is necessary to prohibit or deter any user from accessing any of our sites, including activities such as hacking or defacing any part thereof. 

PHISHING OR FRAUD EMAILS:

If you receive an unsolicited email purportedly from us or one of our members requesting personal information (such as credit card details, login credentials, or passwords), or prompting you to verify or confirm your account or personal information by clicking a link, it is likely a fraudulent attempt to obtain your information, commonly known as “phishing” or “spoofing.” We never request such sensitive information via email. Please refrain from providing any information or clicking on any links in such emails. If you receive an email of this nature, please contact us immediately at HELP. 

UPDATES/EDITS TO OUR PRIVACY POLICY:

1. We may update this Privacy Policy and information security procedures from time to time. If this privacy and/or information security procedures materially change at any time in the future, we will post the new changes conspicuously on the website to notify you and provide you with the ability to opt-out in accordance with the provisions set forth above.
2. Continued use of our website and Service, following notice of such changes shall indicate your acknowledgment of such changes and agreement to be bound by the terms and conditions of such changes.

Digital Personal Data Protection (DPDP) Act, 2023 

Individual personal Data will be collected and managed under DPDP Act, 2023.

DPDPA Data Protection Rights

• The right to access their personal data
• The right to rectification of inaccurate personal data
• The right to erasure of their personal data
• The right to restrict the processing of their personal data
• The right to data portability
• The right to object to the processing of their personal data

BREACH OF PRIVACY POLICY:

We reserve the right to terminate or suspend your usage of this website immediately if you are found to violate our privacy policy. We sincerely request you to respect the privacy and secrecy concerns of others. 

NO RESERVATIONS:

We do not accept any reservation or any type of limited acceptance of our privacy policy. You expressly agree to every term and condition as stipulated in this policy without any exception whatsoever.

NO CONFLICT:

The policy constitutes a part of the user terms. We have taken utmost care to avoid any inconsistency or conflict of this policy with any other terms, agreements, or guidelines available on our website. In case there exists a conflict, we request you to kindly contact us for the final provision and interpretation.

APPLICABILITY

This privacy policy applies to website of Animkart.com 

CONTACT US

If you have any questions about this Privacy Policy, our practices relating to the website, or your dealings with us, please contact the Privacy Team at: care@animkart.com