Return and Refund Policy

Thank you for shopping at Animkart.com. At AnimKart.com most products are eligible for return, before placing an order, please review the product details to ensure the item is eligible for return.

If, for any reason, you are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. The following terms are applicable for any products that You purchased with Us.

Return Eligibility

To be eligible for a return, your item must meet the following criteria:

• The product must be from returnable product category.
• It must be in the same condition as when you received it (unused).
• It should be in its original packaging with all original tags.

Non-Returnable Items

The following product categories are not eligible for return or exchange unless the item is damaged or spoiled:

• Food and treats for all.
• Health and wellness products.
• Bedding, mats, and travel supplies.
• Bowls and feeders and Cat litter
• Grooming supplies
• Personalized Good or items.
• Toys

Please check the product page for specific return eligibility details from seller..

Return or Exchange

To request a return or exchange with seven days from receipt, please contact us at care@animkart.com or call +91-9711612469 If you wish to cancel an order, you may do so before dispatch. 

Cancellation

You can cancel an order before the item dispatch process started. Once an order is processed, cancellation is no longer possible. To initiate a cancellation, contact us at care@animkart.com or call +91-9711612469 The Platform reserves the right to cancel any order at its discretion.

Damaged products

Please inspect your order upon receipt. If you receive a defective, damaged, or incorrect item, contact us no later than 7 days from delivery. We will evaluate the issue and take appropriate action to resolve it.

Refunds

Once we receive and inspect your returned product, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and issued to your original payment method. 

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

By email: care@animkart.com

By visiting this page on our website: https://animkart.com/contact

By phone number: +91-9711612469